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  • OPERATIONS SUPPORT FOR HOLIDAY-HOME PORTFOLIOS

Holiday homes, run without the operations grind.

My VA Buddy pairs dedicated virtual assistants with proven systems for guest communication, cleaning coordination, DTCM compliance, listings and reporting — so you can focus on growing your portfolio.

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See Our Systems
Holiday homes, run without the operations grind.

100+

PROPERTIES SUPPORTED

10+

OPERATIONS SPECIALISTS

24/7

GUEST COVERAGE

100%

DTCM SUPPORT

<5m

AVG RESPONSE

  • What We Do

Every operational layer, handled as one system.

Guest Communication

Professional, timely guest communication across chat, email and calling channels.

Cleaning Coordination

Turnover scheduling, cleaner coordination and quality checks that keep standards high.

DTCM & Compliance

Complete DTCM registration, renewals and ongoing compliance management.

Listing Management

Calendar updates, pricing sync, listings optimization and channel management.

Upsells & Guest Services

Pre-arrival upsells, in-stay support and local recommendations that delight guests.

Reporting & Admin

Owner reporting, reconciliations and day-to-day admin handled for you.

  • Why My VA Buddy

Not just a VA. Your back-end operations system.

  • Dimension
  • Guest response
  • Team coverage
  • DTCM compliance
  • Reporting
  • Accountability
  • Traditional VA Setup
  • Hours or inconsistent
  • One generalist
  • Often overlooked
  • Manual and delayed
  • Hard to track
  • My VA Buddy
  • Under 5 minutes, 24/7
  • Specialized operations team
  • Managed end to end
  • Automated owner-ready reports
  • Clear KPIs and ownership
  • Inside The Systems

Software-grade workflows, running in the background.

Guest communication

Fast, professional guest support that keeps every stay smooth from inquiry to checkout.

Message Received

Guest inquiries arrive through chat, email, or calls and are quickly captured for immediate response.

VA Responds in Minutes

Our VA replies quickly, answers questions and qualifies the guest.

Field Team Notified

Relevant team gets alerted for cleaning, maintenance or concierge.

5-Star Stay

Guest is supported end to end for a smooth, 5-star experience.

Turnover coordination

Reliable turnover management that keeps every property clean, ready, and on schedule.

Cleaner scheduling

Coordinate cleaners for every checkout and upcoming guest arrival.

Turnover tracking

Monitor cleaning progress and ensure every task is completed on time.

Quality checks

Confirm property standards before each guest arrives and checks in.

Issue coordination

Quickly manage maintenance, supplies, or last-minute turnover problems.

DTCM compliance

End-to-end support that keeps your holiday-home operations organized and compliant.

Guest registration

Handle required guest details and registration processes accurately.

Permit management

Track property permits, renewals, and important compliance requirements.

Compliance tracking

Monitor key DTCM requirements to help prevent missed obligations.

Documentation support

Keep essential records and operational documents organized and up to date.

  • Monthly Reporting

The report every owner

Clear, visual and actionable insights delivered monthly.

Revenue
$184,200
+18%
Occupancy
84%
+4%
Average Daily Rate
$246
+9%
Booking Lead Time
27 days
+3d
Review Score
4.8
+0.05
98% of stays rated 5★
Response Time
3.4 min
-1.1m
Wishlist Growth
+312
+22%
Search Impressions
48.2K
+31%
Conversion Rate
6.8%
+1.2%
  • Client Results

Outcomes, not activity.

Real results driven by smarter systems, faster support, and reliable day-to-day operations that help your portfolio grow.

8 → 47

PROPERTIES

Scaled from 8 to 47 properties with better systems and a leaner team.
Daniel Foster
Designer

6 → 40+

UNITS

Grew unit count while improving guest experience and review scores.
Sophia Bennett
Designer

<5m

RESPONSE TIME

Consistent under 5-minute response across all channels.
Michael Carter
Designer
  • Pricing

Two ways to work with us.

Flat-rate simplicity for smaller portfolios, or a dedicated full-stack team sized to yours.

  • Essential Support

Essential Operations

Perfect for owners who want reliable support for key operational tasks.

  • Guest communication
  • Cleaning coordination
  • DTCM assistance
  • Monthly reporting
Get Started
  • Custom Plan

Full Operations Team

End-to-end operations for growing portfolios and peace of mind.

  • Dedicated operations team
  • Full DTCM & compliance
  • Advanced reporting & insights
  • Priority support
  • Dedicated daily operations support
  • Guest communication & coordination
  • DTCM compliance assistance
  • Performance reporting & updates
  • Guest communication support
  • Turnover & cleaning coordination
  • DTCM administration assistance
  • Monthly operational reporting
Request a formal proposal
  • Our Process

From audit to autopilot.

A structured onboarding that gets your portfolio fully operational inside a month.

1
2
3
4
  • Week 1

Portfolio Audit

We review your portfolio, systems and current operations.

  • Week 2-3

Systems Setup

We implement systems, train your team and align all processes.

  • Week 4

Go Live

We go live with your dedicated team and live dashboards.

  • On Going

Optimization

We continuously optimize performance and scale with your portfolio.

  • FAQs

Questions, answered plainly.

How quickly can you get started?

Most portfolios can be onboarded within a few days, depending on the size, systems, and level of support required.

We support major UAE holiday-home booking and management platforms, helping keep guest communication, listings, and operations coordinated across channels.

Yes. 24/7 guest communication is available to ensure inquiries, requests, and urgent issues are handled promptly at any time.

We assist with guest registration, permit tracking, documentation, renewals, and ongoing compliance tasks to help keep operations organized and up to date.

Yes. Our support can scale as your portfolio grows, from a small number of properties to larger operations requiring dedicated teams and extended coverage.

Ready to simplify your operations?

Let My VA Buddy handle the day-to-day operations while you focus on growing your holiday-home portfolio.